j8j8 Privacy Policy

j8j8 ("we," "us," "our") is the data controller responsible for the personal data you provide when accessing or using j8j8.club ("the Platform"). j8j8 determines the purposes and means of processing your personal data and is accountable for its protection in accordance with the Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all users who register an account on j8j8, visit j8j8.club as a guest, contact j8j8 support, or interact with any j8j8 service. By using the Platform, you consent to the data practices described in this Policy. If you do not agree, please discontinue use of j8j8 immediately.

j8j8 collects only the personal data necessary to provide our services, maintain security, and comply with legal obligations. We collect data in the following categories:

j8j8 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect racial or ethnic origin, religious beliefs, or health data unless directly relevant to a responsible gaming intervention requested by the User.

j8j8 uses your personal data for the following purposes:

• Account Management: To create, verify, and maintain your j8j8 account, including password resets, login authentication, and account security alerts.
• Service Delivery: To process deposits and withdrawals in Philippine Peso, credit bonuses, resolve game disputes, and provide all Platform features.
• Identity Verification (KYC/AML): To comply with anti-money laundering obligations and verify your age and identity as required by Philippine law and PAGCOR-aligned guidelines.
• Responsible Gaming: To monitor gameplay patterns, enforce deposit limits and self-exclusion requests, and intervene where problem gambling indicators are detected.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account takeovers, collusion, and other prohibited conduct.
• Customer Support: To respond to inquiries and complaints submitted through live chat or email in Tagalog or English.
• Legal Compliance: To comply with applicable Philippine laws, NPC regulations, court orders, and regulatory requests.
• Platform Improvement: To analyse anonymised usage data to improve game offerings, payment flows, and user experience for Filipino players.

j8j8 does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required for fraud prevention and account security.

Under RA 10173, j8j8 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between j8j8 and you — including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with Philippine law, including AML regulations, KYC requirements, tax obligations, and PAGCOR guidelines.
• Legitimate Interest: Processing for fraud prevention, security monitoring, and Platform improvement, where these interests are not overridden by your privacy rights.
• Consent: Where consent is the applicable basis (such as marketing communications), j8j8 will obtain your explicit opt-in consent and provide a clear mechanism to withdraw it at any time.

j8j8.club uses cookies and similar tracking technologies to operate the Platform, maintain your session after login, remember your preferences, and analyse site usage. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These enable j8j8 login sessions, security tokens, and core site features. They cannot be disabled.
• Functional Cookies: Store your language preferences, display settings, and responsible gaming notifications.
• Analytics Cookies: Collect anonymised data about how visitors use j8j8.club to improve performance and user experience. Data is aggregated and not linked to individual players.

j8j8 does not use third-party advertising cookies or sell browsing data to third-party advertisers. You may configure your browser to block or delete cookies, but doing so may impair your ability to use j8j8 login and other account features.

j8j8 does not sell your personal data to third parties. We share data only in the following limited circumstances:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, and other payment providers receive the minimum data required to process your transactions.
• Game Studios & Technology Providers: Certified providers such as Pragmatic Play, PG Soft, Evolution Gaming, and Jili receive session data required to deliver games. These providers are contractually bound to handle data in compliance with applicable privacy law.
• KYC / AML Service Providers: Identity verification providers receive your KYC documents for the purpose of verifying your identity. They are prohibited from using your data for any other purpose.
• Regulatory Authorities: j8j8 will disclose personal data to PAGCOR, the NPC, the AMLC, or other Philippine government authorities when required by law or lawful order.
• Professional Advisers: Legal, accounting, or auditing advisers engaged by j8j8 under binding professional confidentiality obligations.

j8j8 retains your personal data only for as long as necessary for the purposes described in this Policy or as required by law. The following retention periods apply:

• Account and registration data: Retained for the duration of your account, plus 5 years after permanent account closure.
• KYC and identity documents: Retained for 5 years from the date of verification, or longer if required by AML law.
• Financial transaction records: Retained for a minimum of 5 years as required by Philippine AML regulations.
• Gameplay logs: Retained for 2 years from the date of the session.
• Customer support records: Retained for 2 years from the date of resolution.

Upon expiry of the applicable retention period, j8j8 will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.

j8j8 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and j8j8.club;
• Encrypted storage of all sensitive data fields including passwords and payment details;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Continuous security monitoring and intrusion detection;
• Regular penetration testing and vulnerability assessments;
• Multi-factor authentication on all internal administrative systems.

In the event of a personal data breach that poses a risk to your rights and freedoms, j8j8 will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by j8j8:

• Right to be Informed: You have the right to be told what personal data j8j8 holds about you and how it is used — which this Policy addresses.
• Right to Access: You may request a copy of the personal data j8j8 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your j8j8 account.
• Right to Erasure: You may request deletion of your personal data, subject to j8j8's legal retention obligations.
• Right to Object: You may object to processing of your data for direct marketing or profiling purposes.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to File a Complaint: You may file a complaint with the National Privacy Commission (NPC) if you believe j8j8 has mishandled your personal data.

To exercise any of these rights, contact j8j8's Data Protection Officer at [email protected]. j8j8 will respond to valid requests within 15 business days.

j8j8 enforces the 21+ minimum age requirement through mandatory KYC identity verification. Any account found to belong to a person under 21 will be immediately and permanently suspended, and all data processed in relation to that account will be securely deleted except where retention is required by law.

If you are a parent or guardian and believe your child has registered on j8j8, please contact our support team immediately at [email protected]. We will investigate and take appropriate action within 24 hours.

Certain game studio and technology providers engaged by j8j8 may process your data in jurisdictions outside the Philippines. Where such transfers occur, j8j8 ensures that appropriate safeguards are in place, including contractual data processing agreements that impose obligations equivalent to those required under RA 10173.

j8j8 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first obtaining your consent or establishing a lawful transfer mechanism.

j8j8 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, j8j8 will post the updated Policy on j8j8.club and, where appropriate, notify registered users by email or in-platform notification. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of j8j8 after the effective date of any update constitutes acceptance of the revised Policy.

For privacy-related inquiries, data subject right requests, or to report a concern about how j8j8 handles your personal data, please contact our Data Protection Officer:

This Privacy Policy was last updated in June 2026 and supersedes all prior versions. For historical versions, please contact our DPO.